Shipping policy

At Tushposh, we take great care to ensure your clothing and apparel reach you safely and on time. Please review our shipping policy to understand how we process and deliver orders.

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.
• Made-to-order or customised apparel may require additional processing time, which will be communicated at the time of purchase.
• Orders placed on weekends or public holidays are processed on the next working day.

Shipping Methods & Delivery Time

• We ship across India using trusted courier partners.
• Standard delivery typically takes 3–7 business days, depending on your location.
• Delivery to remote or rural areas may take longer than usual.
• International shipping (if applicable) may take 10–20 business days, subject to destination and customs clearance.

Shipping Charges

• Shipping charges, if any, are displayed at checkout before order confirmation.
• Free shipping may be available on select products, promotions, or minimum order values.
• International orders may attract additional customs duties, taxes, or import fees, which are the customer’s responsibility.

Order Tracking

• Once your order is shipped, tracking details will be shared via email or WhatsApp.
• You can track your shipment using the tracking link provided by the courier partner.

Delivery Attempts

• Courier partners generally make two delivery attempts.
• If the package is returned due to unsuccessful delivery attempts, re-shipping charges may apply.

Damaged or Lost Packages

• If your apparel arrives damaged, please contact us within 24 hours of delivery along with a clear unboxing video for verification.
• In case of lost shipments, we will coordinate with the courier partner and provide a suitable resolution as per our policy.

Contact Us

·         Email: support@tushposh.com

·         WhatsApp: +91 +91 9611963999